How can we help?
Quick answers to the things parents ask most.
How does it work?+
Pick a magical theme, upload one clear photo of your child, and we'll generate a free preview. If you love it, unlock the high-resolution print-ready files.
What kind of photo works best?+
A bright, front-facing photo with your child's face clearly visible. Avoid sunglasses, heavy shadows or blurry images for the best results.
Is my child's photo safe?+
Yes. Uploads are encrypted, never shared, and automatically deleted within 30 days unless tied to a paid order.
How long until I receive my portrait?+
Digital high-resolution portraits are available immediately after checkout. Printed canvases ship within 3–5 business days.
What if I'm not happy with my portrait?+
We'll regenerate it for free until you love it, or refund your order — no questions asked.